Privacy Policy

Confidentiality and security are core values of Grandiora Real Estate. Accordingly, we are committed to ensuring the privacy of our users at all times and to collecting only the personal data that is strictly necessary. Below, we provide all the information you need regarding our Privacy Policy in relation to the personal data we collect, including:

• Who is responsible for processing your data.
• The purposes for which we collect your data.
• The legal basis for processing your data.
• How long we retain your data.
• Who your data may be shared with.
• Your rights and how to exercise them.

1. Data Controller

Garante Urbana S.L. (Grandiora Real Estate)
Tax ID (CIF): B22538706
Passeig de Gràcia 55, Barcelona, Spain
Email: info@grandiora.es

2. Purposes, Legal Basis and Data Retention

Contact Form

Purpose: Purpose: To provide you with a means of contacting us and responding to your requests for information, as well as sending you communications regarding our products, services, and activities, including by electronic means (email, WhatsApp, phone), provided you have given your consent.

Legal Basis: Legal Basis: Your consent when submitting an inquiry through our contact form and, where applicable, when consenting to receive marketing communications.

Retention Period: Retention Period: Your data will be retained until your request has been resolved, unless a further relationship is established. If you have consented to receive marketing communications, your data will be retained until you unsubscribe.

Email and Phone Communications

Purpose: Purpose: To respond to your requests for information, answer your inquiries, and address your questions.

Legal Basis: Legal Basis: Your consent when contacting us by email, phone or WhatsApp.

Retention Period: Retention Period: Your personal data will be retained until your request has been answered, unless a further relationship is established.

3. Recipients of Your Data

Your personal data is treated confidentially and will not be disclosed to third parties unless required by law.

4. Cookies

This website uses technical, analytics and advertising cookies, both first-party and third-party (Google Analytics, Microsoft Clarity), which process connection and/or device data, as well as browsing habits, for statistical and advertising purposes. Accordingly, upon accessing our website, we request your consent for the use of these cookies, in compliance with Article 22 of the Spanish Information Society Services Act (LSSI).

5. Your Rights

You may withdraw your consent at any time where processing is based on your consent. You have the right to:

• Request access to your personal data.
• Request the correction of inaccurate or incomplete personal data.
• Request the deletion of your personal data where it is no longer necessary.
• Request the restriction of processing under certain circumstances.
• Object to the processing of your personal data.
• Request the portability of your personal data where applicable.

You may exercise your rights by sending a written request to the Data Controller at info@grandiora.es, stating “Personal Data” and specifying the right you wish to exercise. If you believe your personal data has been processed in breach of applicable legislation, you may lodge a complaint with the Spanish Data Protection Agency (AEPD) at www.aepd.es.

6. Security of Your Personal Data

We have implemented all necessary technical and organisational measures to protect your personal data against alteration, loss, unauthorised processing, or unauthorised access.

7. Keeping Your Information Up to Date

To ensure that your personal data remains accurate and up to date, please inform us promptly of any changes. We are not responsible for the privacy policies or data processing practices of third-party websites that may be accessed through links available on our website.

This Privacy Policy was last updated in August 2026 and may be amended from time to time to reflect changes to our website, applicable legislation, or relevant case law.